Frequently Asked Questions
FAQ
IS THERE AN AIRPORT NEARBY?
The St. Gregory Hotel is an easy commute from the Ronald Reagan Washington National Airport, which is approximately a 15-minute drive. Dulles International Airport is a 45-minute drive from our hotel, and BWI is just under an hour away. For more information, see our directions.
DO YOU PROVIDE SHUTTLES TO THE AIRPORT?
No, but we’re happy to connect you with our preferred car service provider. We can also arrange cab service for you. You can also use D.C.’s public transit. For more information, see our directions page.
IS THERE VALET PARKING? IF SO, HOW DOES THE VALET PARKING WORK?
We offer secure underground valet parking for $60 per night plus tax. Garage height restriction is a maximum of 6 feet, so restrictions may apply for some SUVs, which may be referred to local nearby parking spaces. For more information, see our parking and directions page. Guests must leave the garage by 3 pm on their day of check-out to avoid being charged for the next day.
WHAT’S THE BEST WAY TO GET AROUND THE CITY?
Washington, D.C. is one of America’s great walking cities. The St. Gregory Hotel, in Dupont Circle, is within easy walking distance to some of D.C.’s best restaurants and shopping, and to other sought-after neighborhoods like Logan Circle and U Street. The city’s world-renowned Metro, just two blocks from The St. Gregory Hotel, connects guests to other neighborhoods and attractions like Georgetown, the National Mall, Union Station, Capitol Hill, The White House, and the waterfront.
IS THERE HOUSEKEEPING SERVICE?
Yes, and turndown service is available upon request.
WHAT TYPE OF IN-ROOM TECHNOLOGY CAN I EXPECT?
Guests can expect dual phones with data ports, high-speed internet connection and Wi-Fi, an alarm clock and charging station as well as premium cable. Learn more about The St. Gregory Hotel amenities here.
WHAT ARE THE NORMAL CHECK-IN AND CHECK-OUT TIMES?
Check-in begins at 3 pm, and guests must check out by 12 pm. The front desk staff is available to check you in 24 hours a day.
CAN YOU CHECK IN EARLY?
We will try our best to accommodate your request. Please contact the hotel directly to arrange.
CAN I STORE MY LUGGAGE BEFORE OR AFTER I CHECK OUT?
Yes, please contact the hotel directly to arrange.
CAN I HAVE MY CLOTHES LAUNDERED AND DRY CLEANED?
Yes, there’s daily laundry service. All clothes must be received by 9am for same-day return.
DO YOU HAVE A SHOE SHINE SERVICE?
Unfortunately, we do not offer shoe shine services. Our concierge team can assist in making arrangements for shoe shines.
HOW DO I SCHEDULE A WAKE-UP CALL?
We can arrange wake-up calls. Please contact the front desk staff to arrange a time.
CAN I HAVE ICE SENT TO MY ROOM?
Please speak with the front desk staff directly to arrange ice delivery.
WHAT TYPES OF SERVICES DO YOU OFFER FOR BUSINESS TRAVELERS?
We offer in-room technology, laptop safes and 24-hour business center services with complimentary printing.
DO YOU HAVE A GYM? IF SO, WHAT TYPE OF EQUIPMENT CAN I EXPECT?
The St. Gregory Hotel’s 24-hour secure fitness center has been updated to provide everything you need to keep up with your fitness routine when away from home. Our fitness center includes Peloton Bikes, new elliptical machines, treadmills, and a large selection of free weights.
WHERE CAN I SECURELY STORE MY VALUABLES?
Guest rooms include a laptop safe for storing valuables.
CAN I SEND A PACKAGE TO THE HOTEL?
Yes. Please contact the hotel directly to arrange.
ARE THERE SMOKING ROOMS? AND CAN I SMOKE IN PUBLIC SPACES?
No, The St. Gregory is a smoke-free property.
CAN I BRING MY PET TO THE HOTEL?
Yes. The St. Gregory Hotel welcomes pets. The cost of having a pet stay with you is $50 per day. For safety reason, we only accept pets weighing 50 pounds or under, or 2 pets with a combined weight of 75 pounds or less.
CAN A THIRD PARTY PAY FOR MY RESERVATION?
Yes. These must be processed through a credit card authorization form.
WILL MY CREDIT CARD BE CHARGED WHEN I MAKE MY RESERVATION?
Credit card charges will vary depending on rate. Please check the Terms & Conditions of the offer you are booking. Some reservations require a deposit and will be charged at the time or reservation, while others will store credit card information until check-in.
WHAT IS YOUR CANCELLATION POLICY?
We have a basic 48-hour cancellation policy. Some packages may be non-refundable.
ARE THERE RESTAURANTS NEARBY?
In addition to our onsite restaurant, Ellington Park Bistro, there are many restaurants near our Dupont Circle hotel. Washington, D.C. restaurants range from elegant dining rooms serving prix-fixe menus to casual bakeries and coffee shops. These are The St. Gregory Hotel’s top picks for cafes and restaurants in Washington, D.C.
DO YOU HAVE ROOM SERVICE?
Yes, our onsite restaurant, Ellington Park Bistro, provides room service. Please refer to the in-room dining menu for hours and options.
IS BREAKFAST INCLUDED?
Breakfast is not included in most bookings, but our on-property restaurant, Ellington Park Bistro, serves breakfast daily. A $25 dining credit is included in our daily Facility Fee of $30 plus tax.
IS MY ID/PASSPORT REQUIRED AT CHECK-IN?
Yes. An ID or passport and credit card are required at check-in.
DO KIDS STAY FREE?
Yes. Children under the age of 12 stay free at The St. Gregory Hotel.
WHERE ARE YOU LOCATED?
The St. Gregory Hotel is located at 2033 M St NW Washington, D.C. 20036. It’s in Dupont Circle, conveniently located near the DC Metro, which connects visitors to every neighborhood in the District. For more information, see our directions.
DOES YOUR HOTEL OFFER CURRENCY EXCHANGE?
No, it does not. There are multiple currency exchange offices and banks in Washington that can, though. Please contact the hotel directly for more information.
ARE THERE MINIBARS IN THE ROOMS?
Yes, each suite features a stocked minibar. You can find a complete list of The St. Gregory Hotel amenities here.
ARE EXTRA BEDS OR ROLLAWAY BEDS AVAILABLE?
No, The St. Gregory Hotel does not provide extra beds.
IS THERE A LIMIT TO HOW LONG I CAN STAY?
There is no limit to how long you can stay at The St. Gregory Hotel. For more information on extended stays, please visit our Extended Stays information page here.
WHAT SHOULD I DO AND SEE DURING MY STAY?
We have so many recommendations for what you should see and do during your stay. For more information please visit our Neighborhood Guide and blog, which we regularly update with local activities and events.